NEXARI Return & Exchanges
We stand behind NEXARI quality. Unworn, unwashed, and unused items in their original condition with tags attached are eligible for return or exchange within our designated grace period.
Please note that custom, personalized, made-to-order, and final sale items are ineligible for return or exchange.
To begin a claim, please contact NEXARI for a review prior to shipping any items back to us.
Contact Support
Contact NEXARI support to initiate your return or exchange request. Include your order number and a brief description of the issue.
Provide Order Info
If requested, share clear photos of the item and its condition so our team can review your request.
Await Approval
Once your request is reviewed, we’ll send next steps and return or exchange instructions.
Custom Order Terms
NEXARI Return & Exchanges
Custom and made-to-order NEXARI pieces are typically final sale and may not be eligible for return or exchange. Any exceptions or adjustments are reviewed on a case-by-case basis. Please contact us before placing a custom order if you have questions about these terms.